If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can seniors get any discounts or special fares?
- Which trains can I book?
- Can I book a seat?
- How can I book a train ticket?
- How do e-tickets work?
- Do I need to print my tickets?
- Why should I book with RailClick?
- How will I receive my tickets?
- When do cheap tickets become available?
- How do I find the best prices?
- Where is my booking confirmation email?
- Can I register to book on your website?
- Can I book ferry tickets using your website?
- How many passengers can I book at once?
- Is it worth to wait and book my tickets together?
- Can I book my tickets once inside the train?
- Can I book my tickets by phone?
- What happens if I lose my tickets?
- What travel insurance do we offer and how do I make a claim?
- How do I change my personal details?
- Which are the advantages of booking flexible tickets?
- Can I buy a ticket for another person?
- What happens if I haven’t received my tickets?
- Is it worth to book my tickets separately?
- Can I book bus tickets using your website?
- Is my booking confirmation required for travel?
- What should I do if I haven’t received my tickets in more than 24 hours?
- How can I receive my tickets if I have entered the wrong email address?
- Can we get a special price if we are a group?
- Are my details safe?
- What should I do if I get the “no solution” screen?
- How can I change the language on the website?