If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can seniors get any discounts or special fares?
- How can I book a train ticket?
- Can I book a seat?
- Which trains can I book?
- When do cheap tickets become available?
- How do e-tickets work?
- Why should I book with RailClick?
- Can I register to book on your website?
- How will I receive my tickets?
- How many passengers can I book at once?
- Do I need to print my tickets?
- Can I book my tickets once inside the train?
- What happens if I lose my tickets?
- Is it worth to wait and book my tickets together?
- How do I find the best prices?
- Where is my booking confirmation email?
- How can I receive my tickets if I have entered the wrong email address?
- How do I change my personal details?
- Are my details safe?
- Can I book ferry tickets using your website?
- What should I do if I get the “no solution” screen?
- Can I buy a ticket for another person?
- Is it worth to book my tickets separately?
- Is my booking confirmation required for travel?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Can I book my tickets by phone?
- How can I change the language on the website?
- Which are the advantages of booking flexible tickets?
- What happens if I haven’t received my tickets?
- What travel insurance do we offer and how do I make a claim?
- Can we get a special price if we are a group?
- Can I book bus tickets using your website?