Can I change the name, passport or ID number on my ticket?
Name changes, passport or ID number are subject to the fare type chosen.
Your options are listed below:
AVE and Larga Distancia (long distance high-speed) / Avant (mid-distance high-speed) / Media Distancia (mid-distance) trains:
- Premium: Name can be changed without cost.
- Elige Estandar/Confort: Name can be changed subject to a fee of 20€.
- Basico (Basic Fare): Name change is not allowed.
AVLO (high-speed) trains:
- Basico (Basic Fare): Name change is not allowed.
You'll need to contact us through this contact form and we'll be glad to assist you.