If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- Can seniors get any discounts or special fares?
- Which trains can I book?
- How can I book a train ticket?
- Do I need to print my tickets?
- How do e-tickets work?
- Why should I book with RailClick?
- How will I receive my tickets?
- Can I book my tickets by phone?
- When do cheap tickets become available?
- Can I register to book on your website?
- How do I find the best prices?
- Where is my booking confirmation email?
- How many passengers can I book at once?
- Can I book ferry tickets using your website?
- What travel insurance do we offer and how do I make a claim?
- Can I buy a ticket for another person?
- What happens if I lose my tickets?
- Which are the advantages of booking flexible tickets?
- Is it worth to wait and book my tickets together?
- Can I book bus tickets using your website?
- Are my details safe?
- How do I change my personal details?
- Can I book my tickets once inside the train?
- What should I do if I get the “no solution” screen?
- What should I do if I haven’t received my tickets in more than 24 hours?
- Is it worth to book my tickets separately?
- Is my booking confirmation required for travel?
- What happens if I haven’t received my tickets?
- Can we get a special price if we are a group?
- How can I receive my tickets if I have entered the wrong email address?
- How can I change the language on the website?