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RailClickRenfe
We are in United States
1120 Avenue of the Americas, Suite 4108, New York, NY 10036
T: 1 (800) 642-1275

One click to travel Spain by Train

Where do you want to go?

One‑way

Free Cancelation Insurance

Europ Assistance. You live, we care

We want you to enjoy your trip without any worries.

That's why we have partnered with Europ Assistance.

We will take care of your cancelation insurance.

Your Free Cancelation Insurance will cover the following: 

  1.  Serious illness of (i.e: COVID): 
    1. The Insured. 
    2. Family members of the first or second degree of kinship. 
    3. The person designated for the custody of minor or disabled children. 
    4. The professional substitute. 
  2.  Serious bodily injury of: 
    1. The Insured. 
    2. Family members of the first or second degree of kinship. 
    3. The person designated for the custody of minor or disabled children. 
    4. The professional substitute. 
  3.  Death of: 
    1. The Insured. 
    2. Family members of the first or second degree of kinship. 
    3. The person designated for the custody of minor or disabled children. 
    4. The professional substitute. 
  4. Due to Death of a third-degree relative. 
  5. Theft of documentation or luggage, which makes it impossible for the Insured to start or continue his trip. 
  6. Breakdown or accident in the vehicle owned by the Insured, or his spouse, which prevents the Insured from starting or continuing his trip. 
  7. Serious damage to your home or professional premises of the insured. 
  8. Any illness of insured children under 2 years of age. 
  9. Declaration of insolvency of the Insured's company. 
  10. Dismissal of the insured. 
  11. Unexpected denials of visas for unjustified reasons. 
  12. Unexpected call for surgery. 
  13. Complications in pregnancy or abortion. 
  14.  Incorporation to a job in a new company, in which he has not been hired in the previous six months. 
    1.  The multiple contracts made by temporary work companies (ETT) to carry out work in other companies will be considered as contracts for the companies in which the worker develops his activity. 
  15. Summons as a party, as a court witness or as a member of a jury. 
  16. Attending official opposition exams. 
  17. Call as a member of an electoral table. 
  18. Air, land or naval piracy activities that make it impossible for the Insured to start his trip. 
  19. Expenses for transfer of travel due to cancellation of the Insured. 
  20. Declaration of parallel income made by the Ministry of Finance for an amount greater than 600 euros. 
  21. Cancellation of the trip due to the Insured traveling with another similar trip means won in a public draw and before a notary. 
  22. Extension of the employment contract. 
  23. Forced transfer of work, with displacement of more than three months. 
  24. Official declaration of the catastrophic area of the Insured's place of origin. 
  25. Police retention of the Insured for non-criminal causes. 
  26. Summons for divorce proceedings. 
  27. Delivery of a child for adoption. 
  28. Citation for organ transplant. 
  29. Award of official scholarships. 
  30. Call for presentation and signing of official documents. 

The free cancelation insurance is applicable for the tickets with fares and classes that are not cancelable or are partially cancelable. Therefore the tickets that are fully cancelable by the nature of their fare or class, will be exempted from the insurance, as the cancelation is already granted.

Please note that the administration fee is not refundable.

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